Underplayed Gems

Smooth Operators (2014)

Smooth Operators cover
Developer
Heydeck Games
Platforms
Windows
Genres
Casual, Indie, Simulation, Strategy
Rating
3.5 of 5, 291 player ratings
Typical playtime
about 5.3 hours
Where to get it
Steam

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The 3D catalog: game boxes on wooden shelves, with the cat sitting at the counter next to its greeting.

The catalog in 3D

The same catalog has a room you can walk around in. The cat behind the counter is the AI Catbot, and they pick real games from it when you tell them what you feel like playing. Nothing is for sale, here or in there. Go in from here and this game is already out on the counter, with more like it waiting on the shelf next to it.

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How it feels

You manage a call center, balancing employee happiness and tech upgrades in a busy, strategic simulation with pixel art.

simulationstrategicmanagementpixel graphicscasualbusyupgradableemployee-focusedneutral

What players say

Players say it is a fun and addictive call center management game, but it broke after Windows 11 and the developer has not fixed it, making it unplayable for many. Those who can still run it enjoy its simple but challenging loop, though some find the lack of quality of life features frustrating.

Screenshots

Smooth Operators screenshot 1Smooth Operators screenshot 2Smooth Operators screenshot 3Smooth Operators screenshot 4Smooth Operators screenshot 5

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More by Heydeck Games

This page is from Underplayed Gems, a catalog of older and overlooked games. Not quite it? You can browse by platform and genre, or take this one into the 3D catalog and ask the Catbot for something closer.