Underplayed Gems

Tech Support: Error Unknown (2019)

Tech Support: Error Unknown cover
Developer
Dragon Slumber
Publisher
Iceberg Interactive
Platforms
Windows, macOS, Linux
Genres
Adventure, Casual, Indie, Simulation
Rating
3.7 of 5, 648 player ratings
Typical playtime
about 3.6 hours
Where to get it
Steam

More by Dragon Slumber

The 3D catalog: game boxes on wooden shelves, with the cat sitting at the counter next to its greeting.

The catalog in 3D

The same catalog has a room you can walk around in. The cat behind the counter is the AI Catbot, and they pick real games from it when you tell them what you feel like playing. Nothing is for sale, here or in there. Go in from here and this game is already out on the counter, with more like it waiting on the shelf next to it.

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How it feels

You sit at a virtual computer terminal, solving puzzles and managing customer calls under a low-stakes, story-driven pressure.

atmosphericpuzzlingmouse onlystory richmanagementtensehackingcasual

What players say

Players are split on Tech Support: Error Unknown. Some enjoy the calm gameplay and multiple storylines, but many others report game-breaking bugs like a glitched banking system, unclear tutorials that force web searches, and repetitive, tedious tasks that feel more like customer service than hacking.

Screenshots

Tech Support: Error Unknown screenshot 1Tech Support: Error Unknown screenshot 2Tech Support: Error Unknown screenshot 3Tech Support: Error Unknown screenshot 4Tech Support: Error Unknown screenshot 5Tech Support: Error Unknown screenshot 6

More games like this

More by Dragon Slumber

This page is from Underplayed Gems, a catalog of older and overlooked games. Not quite it? You can browse by platform and genre, or take this one into the 3D catalog and ask the Catbot for something closer.