Underplayed Gems

IT Specialist Simulator (2025)

IT Specialist Simulator cover
Developer
Pixel Team RED
Publisher
Pixel Team RED, FreeMind S.A.
Platforms
Windows
Genres
Casual, Indie, Simulation, Early Access
Rating
3.8 of 5, 402 player ratings
Typical playtime
about 4.3 hours
Where to get it
Steam
The 3D catalog: game boxes on wooden shelves, with the cat sitting at the counter next to its greeting.

The catalog in 3D

The same catalog has a room you can walk around in. The cat behind the counter is the AI Catbot, and they pick real games from it when you tell them what you feel like playing. Nothing is for sale, here or in there. Go in from here and this game is already out on the counter, with more like it waiting on the shelf next to it.

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How it feels

You take on the daily tasks of an IT help desk, fixing issues with calm, systematic problem solving.

simulationcasualdesk jobproblem solvingearly accessworkplacetask oriented

What players say

Players who work in IT say the game captures the real-world feel of helpdesk tasks and the dopamine hit of closing tickets. Some find the tasks repetitive after a few hours, and opinions split on bugs, with some calling it playable and others reporting softlocks. The developer is praised for being responsive and pushing frequent updates.

Screenshots

IT Specialist Simulator screenshot 1IT Specialist Simulator screenshot 2IT Specialist Simulator screenshot 3IT Specialist Simulator screenshot 4IT Specialist Simulator screenshot 5IT Specialist Simulator screenshot 6

More games like this

This page is from Underplayed Gems, a catalog of older and overlooked games. Not quite it? You can browse by platform and genre, or take this one into the 3D catalog and ask the Catbot for something closer.