On Hold - Call Center Simulator (2026)

Developer: Throwdown Games
Publisher: Throwdown Media LLP
Platforms: Windows
Genres: Casual, Simulation, Early Access
Rating: 5.0 of 5, 10 player ratings
Typical playtime: about 2.4 hours
Where to get it: Steam

The 3D catalog: game boxes on wooden shelves, with the cat sitting at the counter next to its greeting.

The catalog in 3D

The same catalog has a room you can walk around in. The cat behind the counter is the AI Catbot, and they pick real games from it when you tell them what you feel like playing. Nothing is for sale, here or in there. Go in from here and this game is already out on the counter, with more like it waiting on the shelf next to it.

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How it feels

You juggle grating calls and unforgiving metrics while a watchful boss looms, making each shift feel like a slow, bureaucratic endurance test.

mundanestressfulrepetitivecorporate satiretime pressuredaily grindtediousdark comedy

What players say

Players who worked in call centers find it surprisingly authentic and nostalgic. Some bugs exist, especially a broken address verification loop, and the call audio can be out of sync with the transcript.

More games like this

This page is from Underplayed Gems, a catalog of older and overlooked games. Not quite it? You can browse by platform and genre, or take this one into the 3D catalog and ask the Catbot for something closer.